Privacy Policy & Terms of Use

Privacy Policy

EPSOprep.com is committed to maintaining a robust privacy protection for its users. This privacy policy agreement is made to help you understand how and why we collect, use and protect the personal information you provide us with. Please note that by visiting EPSOprep.com you consent to the collection and use of your information under the terms of this Privacy Policy.

Your Access to and Control Over Information

We remove personally identifiable information (such as your name, address, email or phone number) and other preferences associated with your account promptly after you delete your account. We may retain other non-personal data indefinitely.

To delete your account please email [email protected]

Payments

ESPOprep.com uses a trusted third party (Stripe.com) to process the payments for our various services. They have been chosen for their reliability and safety standards and intend to make your payment transactions as secure as possible.

We do not and cannot store any credit card information. When you make a payment through Stripe.com, EPSOprep.com passes your information to Stripe.com. Stripe.com will ask you for your credit card details or ask you to log into your Stripe.com account so that you can complete your payment. Your credit card information is not passed to EPSOprep.com by Stripe.com and it is never entered nor stored on the EPSOprep.com website.

Newsletter

You may choose to receive our newsletter by subscribing to it on our homepage EPSOprep.com. Should you do so you will receive a weekly or monthly newsletter which may include informational or promotional material. If you sign-up to our free or paid services with Facebook you will automatically be signed up to our newsletter. You can choose to unsubscribe from this newsletter from a link in each newsletter.

We use MailChimp which is a third party newsletter management service to help us manage and track the effectiveness of our newsletter campaigns. Your email details are stored on a secure MailChimp server for the purposes of our email newsletter distribution only. We will never sell your email contacts to any third party.

Use of Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies to help us better understand the preferences of our users and improve our service to better suit our customers needs. You may choose to block cookies and his might lead to a slightly worse user experience.

Security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic financial transactions entered through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

Collection of personal information

We may collect, store and use the following kinds of personal information:

(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)

(b) Information that you provide to us when registering with our website (including your email address)

(c) Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, , educational details and employment details)

(d) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address)

(e) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)

(f) Information relating to any purchases you make of our services or any other transactions that you enter into through our website (including your name, address, telephone number, email address).

(g) Information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts)

(h) Information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication)

(i) Any other personal information that you choose to send to us.

How we use and share information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

(a) Administer our website and business

(b) Personalise our website for you

(c) Enable your use of the services available on our website

(d) Supply to you services purchased through our website

(e) Send statements, invoices and payment reminders to you, and collect payments from you.

(f) Send you non-marketing commercial communications

(g) Send you email notifications that you have specifically requested

(h) Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)

(i) Send you marketing communications relating to our business which we think may be of interest to you, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

(j) Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)

(k) Deal with enquiries and complaints made by you or about you relating to our website.

(l) Keep our website secure and prevent fraud.

(m) Verify compliance with the terms and conditions governing the use of our website.

Changes to privacy policy

EPSOprep.com may update this Privacy Policy. Any major changes to this Privacy Policy will be posted on our site. Your continued use of the Site will indicate your agreement to such changes.

If you have any questions or concerns about our privacy policies, please contact us at [email protected]


Terms of Use

By visiting our website or using our services you are agreeing with our terms and conditions and our privacy policy. The following terms are used on our website and are explained as below.

Definitions and Interpretation

Website – Is referring to the website you are currently using (www.EPSOprep.com) and any other sub-domains of this site. Content – Means any means of text, graphics, images, audio, video, software, data and any other form of information or material submitted to, subsisting on or accessible from the website. This also includes, but in not necessarily limited to the design, layout, code and other data associated or used on the website. Services – Means any online material that we offer through this website now or in the future. We – Means the company Blueworks, owner of the website www.EPSOprep.com User – Means any person or company/entity that is registered and has signed up as a member on the website, paying or non paying.

Terms of Service

You are not allowed to print or distribute the content on the website unless encouraged or allowed by us to do so. We reserve the right to remove content such as forum notes, comments or any other material published by users on our website if it is considered to be spam, copyright infringement, extreme profanity, advertising of a competing service, website or product, or information and comments that are irrelevant or do not fit the style, topic and context of the Website or are in violation to any other terms on conditions of the website.

Modifications to the Service and Price

Changes of the service – We reserve the right to at any time and without notice make changes to the website and its content. This includes but is not limited to the general look, format, content as well as the service and the website itself as described in the Terms of Use. Any modification will take effect once posted on the website. Changes in price – We reserve the right to change prices to some or all content sold on the website, with our without notice from us. The content you already have bought and paid for will not be affected by the price change.

Changes to these Terms of Use

We reserve the right to amend these Terms of Use at our will. Major changes to the Terms of Use will be posted on the website or included in an email notification to you. It is therefore important that you keep your contact data up to date. By continuing to use our service after any change you agree to the new and modified Terms of Use.

Refund policy

Full refund can be made within 5 days of the purchase but only if: The user has not started using the content (i.e. started using our tests/questions). Or, if the website has not been accessible for more than 72 hours. In those cases it is the user’s responsibility to inform of about the accessibility issues as soon as they arise.

Personal Data Protection

Please see our Privacy Policy for information about the protection of personal data.

Payments and transactions

ESPOprep.com uses a trusted third party (Stripe.com) to process the payments for our various services. They have been chosen for their reliability and safety standards and intend to make your payment transactions as secure as possible. We do not and cannot store any credit card information. When you make a payment through Stripe.com, EPSOprep.com passes your information to Stripe.com. Stripe.com will ask you for your credit card details or ask you to log into your Stripe.com account so that you can complete your payment. Your credit card information is not passed to EPSOprep.com by Stripe.com and it is never entered nor stored on the EPSOprep.com website.

Copyright & Complaints

All Content included in training material including, but not limited to, text, graphics, logos, images, sound recordings, video clips, website design, underlying code and software of the website or the e-learning module is the property of Blueworks.The website users are not allowed to share, distribute, sell or in any other way lend out or share their access details or content to other individuals or entities. A violation of these rules will be considered a direct violation of Swedish copyright law and International intellectual property laws. If you find that your or another parties work has been included on our website or content in a way that violates copyright laws, please contact us at [email protected]

Membership & Registration

You can register an account at our website for free. However to access most material you need to buy a subscription package. All our users (paying or non-paying) are bound by our Terms of Use and the Privacy Policy.

Newsletters

By logging in the user automatically agrees for the website to fetch the email address from the user Facebook account (if the user signed in with Facebook) and subscribe to our newsletter. The user can at any time unsubscribe via the link at the bottom of the newsletter.

Cancellation and Termination

By registering an account at the website users agree that they are not allowed to share, distribute, sell or in any other way lend out or share their access details or content to other individuals or entities. The user’s password to the website is for user’s sole use only. Unusual use of a single password such as use on multiple computers simultaneously can result in suspension of that user account. We reserve the right to terminate a user’s access to any or all public areas of the website upon any breach of these or other Terms of Use.

Site uptime and access

We strive to make the website available to its users 24 hours of every day all days of the year. The website can however encounter problems that will result in limited or no possible access to it or its content. The website may not be available for maintenance or repairs or other issues out of our control such as problems at our third party. When possible we will try to advise our users of upcoming access issues. If your access to the website is made impossible by the governing law of the country you are residing in, we will not be held viable for such issues. If you encounter problems with website access, please contact us at [email protected]